Fork Farms backs all Flex Farms with a 1-year parts warranty against manufacturing defects or failure. Should any part fail within one year of purchase, Fork Farms will immediately replace that part free of charge. Part failure due to equipment misuse is not covered under warranty.
Any modifications to the Flex Farm or allowing water to fall below the top of the pump will void the warranty.
The LED lights included with each Flex Farm are also covered under a 3-year manufacturer warranty.
Fork Farms offers a 14-day return policy on all Flex Farms. You have 14 calendar days to return your Flex Farm from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging and needs to have the receipt or proof of purchase.
Customers are responsible for any shipping costs associated with a return. Return shipping charges are nonrefundable. If you receive a refund for your purchase, the cost of return shipping will be deducted from your refund.